RETURNS & REFUND POLICY

Effective Date: December 30, 2025

At Laxma Beauty, customer satisfaction is important to us. Due to the hygienic nature of our products, the following refund policy applies.

Start My Return | Email: cs@shoplaxmaonline.com

Subject: Customer Name - Order Number

Message: Please list reason for return.

Returns & Refunds

Opened or used items are non-refundable and non-returnable.
Unopened, unused items may be eligible for return within 30 of delivery.
Items must be returned in original packaging and in resalable condition.
Please email cs@shoplaxmaonline.com to start return, Laxma will respond to return email within 24hrs.

Non-Refundable Items

Used or opened products
Sale or promotional items
Gift cards

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within [7 days] of delivery with photos of the issue so we can assist you.

Refund Processing

Approved refunds will be issued to the original payment method within [5–10 business days] after the return is received. Shipping costs are non-refundable unless the error was ours.

For refund-related questions, contact us at:

cs@shoplaxmaonline.com